ABC News December 27, 2018

911 dispatcher talks mother through CPR after 1-year-old fell in pool on Christmas

WATCH: Dispatcher helps neighbor rescue drowning 1-year-old

A Florida fire department released audio of a frightening 911 call on Tuesday, capturing a dispatcher as she coached a caller through how to save a 1-year-old boy's life.

The scary moment happened on Christmas Day at around 3 p.m. when an Orange County woman dialed 911 after her baby fell into a pool. She said the infant slipped out of the family's back door and walked right into the backyard pool.

The audio documented the Orange County Fire Authority operator as she gave the caller step-by-step instructions on how to resuscitate the toddler.

WFTV
An emergency operator talked a mom and neighbor through CPR to save a baby that fell into a pool in Orange County, Fla., on Tuesday, Dec. 25, 2018.

"Place your hand on his forehead, the other hand on his neck and carefully tilt the head back," the dispatcher told the panic-stricken mom.

(MORE: Stranger saves toddler dropped from burning building)

The mother, with the help of a neighbor, gave the baby life-saving CPR until paramedics arrived to take him to the hospital.

WFTV
Sarah Alicea is a coworker of the dispatcher who helped save the life of a baby who fell in a pool in Orange County, Fla., on Tuesday, Dec. 25, 2018.

The 911 operator could not be reached for an interview but her coworker, Sarah Alicea, said the dispatcher did everything she was supposed to do.

(MORE: Police rescue 6-month-old from frigid pond after father allegedly left her to drown)

"We have 60 seconds from the time we answer a call until it's initially dispatched to get an address, to verify the phone number and get a general complaint," Alicea told Orlando ABC affiliate WFTV. "It's something that we are very well-trained for. We don't really doubt it, we just jump right into it."

As of Thursday morning, the baby's family said they're waiting for him to transition out of the hospital's intensive care unit. They're hoping to bring him home by next week.